& Juliet (Chicago)

Various levels of accommodation are available to patrons that require assisted listening devices, signed performances, or handicapped accessible seating. For more information on accessibility, please call 312.341.2300 or visit Accessibility | The Auditorium

General questions and accessibility inquiries: 312.341.2300 Group Sales Available for Selected Evens: 312.341.2300 Accessible Seating Only: 312-341-2300 Please note, the Patron Services Office is located just inside Aisle One (1) of the main floor and is open during all performances to assist guests with any needs. If you have questions or need additional information, please call 312.341.2300.

The Box Office hours are- Monday through Friday: Noon To 5:00pm (or until the final performance of the day begins whichever is later). Saturday and Sunday: Open based on performance schedule. Please check The Auditorium's website for exact hours. Box Office closes immediately following the start of the final performance of the day.

The Auditorium's main entrance, at 50 E Ida B Wells, requires patrons to navigate three steps to enter the lobby. An alternative accessible entrance is located just west of the main entrance, near the corner of Ida B. Wells Drive & Wabash Ave, allowing patrons to access the main floor of the theatre without the need to navigate any steps. This entrance is open at all times the theatre is open to the public and is staffed by a Customer Service Representative who will help patrons locate their seats. Service Animals: Yes. Elevators: An elevator is available that services all seating levels of the theatre. The elevator is available at the North end of each lobby. Parking: For patrons with special needs, The Auditorium recommends Loop Auto Parks, located 1/2 block south of the theatre at 524 S Wabash. This lot is a surface parking lot with easy access to the accessible entrance of the theatre. Miscellaneous Info: Patrons can obtain infrared, assistive listening devices from coat check, which is open seasonally. When coat check is closed, assistive listening devices can be obtained from Patron Services, located off of Aisle One (1) of the main floor. Assistive listening devices can be secured by leaving a photo ID and are free of charge.

Accessible seating is available. For more information, please call: 312.341.2300