Accessibility Statement

Our Commitment

Neon Seats is committed to providing a website that is accessible to the widest possible audience, including people with disabilities. We are continually working to improve the accessibility and usability of our platform and to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards.

Accessibility Features

We have implemented the following features to improve accessibility:

• Keyboard Navigation: All functionality is accessible via keyboard, allowing users who cannot use a mouse to navigate the platform
• Screen Reader Compatibility: Our site is designed to work with popular screen readers, with proper heading structure and ARIA labels
• Text Alternatives: Images include alternative text descriptions where appropriate
• Color Contrast: We strive to maintain sufficient color contrast ratios for text and interactive elements
• Resizable Text: Text can be resized using browser controls without loss of functionality
• Focus Indicators: Visible focus indicators help keyboard users understand where they are on the page
• Consistent Navigation: Navigation is consistent across pages to help users orient themselves

Assistive Technologies

Our website is designed to be compatible with the following assistive technologies:

• Screen readers (JAWS, NVDA, VoiceOver, TalkBack)
• Screen magnification software
• Speech recognition software
• Keyboard-only navigation

Known Limitations

While we strive for full accessibility, some areas of our site may have limitations:

• Some third-party content or embedded elements may not fully meet accessibility standards
• Older PDF documents may not be fully accessible (we are working to remediate these)
• Some interactive maps may have limited screen reader support

We are actively working to address these limitations and improve accessibility across all areas of our platform.

Accessible Tickets

Looking for accessible seating at events? Many venues offer accessible seating options. When browsing listings, look for accessibility information in the ticket details, or contact us for assistance finding accessible tickets for your event.

Feedback and Assistance

We welcome your feedback on the accessibility of Neon Seats. If you encounter any accessibility barriers, have suggestions for improvement, or need assistance using our platform, please let us know:

When contacting us about accessibility, please describe the issue you encountered and the assistive technology you use (if applicable). This helps us understand and address the problem more effectively.

Continuous Improvement

Accessibility is an ongoing effort. We regularly review our platform with accessibility tools and conduct user testing to identify areas for improvement. We are committed to making Neon Seats a welcoming and usable experience for everyone.